Only minutes after the Maryland Health Connection website launched on Oct. 1, 2013, complaints from frustrated Maryland residents started pouring in.
Their comments, submitted through a feedback form at MarylandHealthConnection.gov and obtained by Capital News Service through a Public Information Act request, offer a firsthand look at the problems the public faced using the flawed website to sign up for health coverage.
Capital News Service reporters read a selection of the 4,227 comments left by users of the Maryland Health Connection website. These comments are verbatim and have not been edited. They may contain misspellings, poor grammar and redacted profanity.
Video reported and produced for Maryland Capital News Service. Visit the Capital News Service website to read the curated comments and analysis.